Shipping policy

Last updated: October 2026

Trading name: Canadian Games
Legal seller: Science of Games Ltd
Incorporation No.: BC1549625
Address: 5307 Victoria Drive #583, Vancouver BC V5P 3V6, Canada
Website: canadiangames.ca
Email: support@canadiangames.ca

1. Where we ship

We currently ship to addresses within Canada only.

Ships from: [TO CONFIRM: where orders ship from – warehouse/3PL in Canada (city) or abroad]. [TO CONFIRM: if orders ship from outside Canada, who pays any duties and import taxes]

2. Shipping rates

All prices are in Canadian dollars (CAD). Rates are the same across Canada:

  • Orders of $40 CAD or more: FREE Standard Shipping
  • Orders under $40 CAD: Standard Shipping – $9.95 CAD

The exact shipping cost for your order is always shown at checkout before you pay.

Prices are shown exclusive of tax. Any applicable GST/HST/PST is calculated and added at checkout based on your shipping province or territory.

3. Processing time

[TO CONFIRM: handling time in business days before an order ships, and any same-day cut-off time]

4. Delivery times

Estimated delivery times after dispatch, in business days:

  • British Columbia: [TO CONFIRM]
  • Alberta, Saskatchewan, Manitoba: [TO CONFIRM]
  • Ontario and Québec: [TO CONFIRM]
  • Atlantic Canada (NB, NS, PE, NL): [TO CONFIRM]
  • Yukon, Northwest Territories and Nunavut: [TO CONFIRM]

Delivery times are estimates and may vary due to carrier delays, weather or peak-season demand.

5. Carriers and tracking

Carrier(s): [TO CONFIRM: e.g. Canada Post, Purolator, UPS]

Tracking: [TO CONFIRM: whether every order gets a tracking number and how it is sent]

6. PO boxes and military addresses

[TO CONFIRM: whether we ship to PO boxes and to military (CFPO/FMPO) addresses]

7. Late, lost or damaged parcels

[TO CONFIRM: what happens if a parcel is delayed, lost or arrives damaged – e.g. replacement or refund, and the deadline for reporting it]

If your parcel is late, lost or damaged, please email support@canadiangames.ca with your order number (and photos if the parcel is damaged).

8. Christmas delivery

[TO CONFIRM: last order date for delivery before Christmas 2026]

See also our Christmas Delivery 2026 page.

9. Returns

You have 100 days after receiving your item to request a return. See our Refund Policy.

10. Contact

For any shipping question, email support@canadiangames.ca and include your order number if you have one.